Do You Depend Too Much On Technology For Your Business?
Table Of Interest
- 1 Do You Depend Too Much On Technology For Your Business?
Today, you and I will quickly talk about the topic “Do You Depend Too Much On Technology For Your Business?”.
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Do You Depend Too Much On Technology For Your Business?
About 3 months ago, it was all over the Internet that there was a malware that affected more than 99 countries and over hundreds of thousands of computers were attacked. It affected the services of many businesses.
According to information available, the name of the ransomware is WannaCry. WannaCry is the ransomware that was used to attack the businesses. This attack showed how many businesses relied too much on technology.
This also shows how important it is for business owners to consider how much they depend on technology.
Check out the following scenarios if that is you.
When the Internet is down, your business is down
If when your Internet connectivity is slow or not working and your employees are unable to work, it means that your business relies too much on the Internet.
When you are unable to work because of this, it affects the productivity of your business. You need to work on a way to solve this problem. To ensure the growth of your business, this challenge has to be overcomed.
All responses from you are automated
If all responses to your customers is automated when you are contacted via email or social media accounts, it also shows you rely so much on technology.
Many customers may not know that these messages are automated though. Automated messages is commonly used by many companies. This can make you lose interaction with customers too.
Such automated messages are usually followed with a human response, if not it can be discouraging to a customer.
You hardly talk to people about your business
When a business becomes successful online, many entrepreneurs fail to talk about their business offline. This shows that an entrepreneur is relying too much on the Internet.
That is a wrong way to go about a business – unless it’s solely an online product. There may even be people that cannot currently access the Internet but are in dire need of your product. You have to value the offline audience.
You are texting someone seated close to you
It’s so common these days. You see two people seated close to one another chatting instead of engaging in a “real life discussion”.
This is not really good for business, since such concentration on the phone would result in being unable to discuss with others. If you do this too, then you are relying too much on the Internet.
Technology is often used to connect customers with businesses faster and safer.
But, if technology is replacing the connection between a business and a customer, that is not healthy.
A customer needs to feel a relationship between himself and what he’s spending his money on. This is a factor that may make a customer return for one’s services.
Also when a business is developing.
Maybe, making the business more digital, continuous updates needs to be sent to the customers so they wouldn’t get lost along the line.
The human touch of a business is important and should not be neglected.
No one wants to continually dealing with bots. If as a business owner, one does not give attention to this, you might end up losing long-time customers who aren’t very conversant with new technologies.
Another thing to consider is where you store your files. It’s good to store business information and files on files online, but is that the only copy you have? Just how storing files in a room can be risky if the building is in fire, so the Internet can be risky when your files are hacked and stolen.
You do not need to depend on one means. It’s best to still use the method you used for storing your files even before the Internet. There are hackers out there just looking for information to steal, so they can sell to the highest bidders.
You don’t want to fall prey to those guys. If a hack can ruin your business, then you have to think of a better at to store your business data.
It’s weird, but I’ve seen a couple of entrepreneurs that don’t really know much about their businesses.
Do you fall in that same category? If you do, that’s bad. These ones just rely on technology to do everything for them. If there is to be a tech failure, the business would end up losing sales.
You have to take time to study yor business, try to know as much as you need to know. Technology should assist you to be a better entrepreneur, but technology shouldn’t be your boss.
If you fall into all the scenarios above, you have to take some time to think about a solution. Your business should not be played with.
That’s the much we can take on the topic “Do You Depend Too Much On Technology For Your Business?”.
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